現在在工作中經常會用到一些電話會議,那么在商務英語中電話會議應該怎么樣做呢?應該如何說呢?今天滬江小編就為大家分享商務英語中電話會議該如何說,希望能夠對大家有所幫助。

  商務英語中電話會議該如何說

  1.Introduction

  開頭寒暄

  首先就是介紹自己,以及一起參與電話會議的人員。當然啦,如果還有其他對方不熟悉的人員也在電話會議中,也要介紹。比如:

  Hi Marty. This is Larry from Microdot Technology. I'm calling in with Jimmy Wayne, Susan Francis, and Lou Denver. [Pause to allow them to greet]. We also have the Chief Financial Officer, James Fitzpatrick, calling in from LA.

  Marty你好,我是Microdot科技公司的Larry,現在和我一起的還有Jimmy Wayne, Susan Francis, and Lou Denver(暫停,留一些時間雙方打個招呼)。參加此次電話會議的,還有洛杉磯的首席財務官 James Fitzpatrick.

  2.Get to the Point

  切入正題

  然后直接切入主題,大致介紹下此次電話會議的主要內容,以及你希望達成的效果。比如這樣:

  Okay. So we want to come up with a strategy for the Cutlas Software buy out. We need to iron out how we're going to handle transferring the money and drawing up the contracts. Our legal team needs to coordinate with our financial officers, and then I need to sign the paperwork. This is going to be a team effort for all of us on the call.

  好了。現在我們一起來討論下Cutlas軟件公司并購策略。我們先要弄清楚如何匯款,合同如何草擬。我們的法務部門需要和財務人員合作,我還要簽署一些法律文件。這需要在座所有人的共同努力。

  3.Plan Speaking Order Ahead of Time

  事前定好發言順序

  計劃好每個人的發言順序。最好提前發送電子郵件,告知一下大家順序,這樣開會的時候,就不會出什么差錯了。這樣一方面能防止突然冷場(avoid dead air),不小心越過誰誰誰。

  Let's get started with our Legal Counsel, Susan Francis. She's been working on the buy out contract for the past month. Susan, what can you tell us....

  先由我們的法務顧問Susan Francis先發言吧。過去一個月來,她一直在跟進此次并購合同事宜。Susan,你來講講吧。

  [allow conversation]

  Susan發言

  Thanks, Susan. The next speaker on our agenda is from our financial services department, James Fitzpatrick. James, tell us what the banks want from us...

  謝謝Susan,按照議程,下面由首席財務官James Fitzpatrick發言。James, 跟我們說說銀行需要我們這邊做什么工作吧。

  [allow conversation]

  James發言

  So that's all for legal and financial. I'm going to say a few words about where Microdot Technology is headed...

  以上就是法務和財務部的發言。下面我就簡單說說Microdot科技未來的發展方向……

  4.Steer Discussion Successfully

  引導話題走向

  的確,你已經制定好大體的發言順序了。

  但是,一旦對話展開,可能就不受你控制了。那么,如何有禮貌地引導對話方向非常重要(shape the flow of the conversation in a polite way)。一種辦法就是認同前一個人的論點,然后將對話引入其他方向,這樣比較自然。

  比如:

  Susan, can you hold off on that for just a minute? Lou is going to bring that up.

  Susan,你能先停一分鐘嗎?Lou正好要說說那件事。

  James, that's a valid point, but let's take it offline after the meeting.

  James,你說的這點的確存在,但我們還是電話會議之后具體聊吧。

  These are all good ideas we're throwing out, but we need to focus on the main goal.

  這些都是非常棒的想法,但是我們需要聚焦在主要目標上。

  Lou, we can save that for the presentation we're giving the shareholders next week.

  Lou,這個可以留到下周給股東所作的展示會上再說。

  That's a fair point. But we don't need to worry about Cutlas. It's the shareholders' issue.

  這個觀點很有意思。但是我們不需要擔心Cutlas,這是董事會需要操心的事兒。

  5.Give a Summary of the Call

  總結電話會議內容

  電話會議臨近結束的時候,要總結下此次會議達成的目標,特別要強調通過電話會議,大家離目標如何更進一步。并且記得列出未來的目標。

  并且給出下一次會議的明確時間(Give a tentative date for when you'll meet again)。并謝謝大家抽出時間參加電話會議。

  比如:

  Alright, nice call everyone. We decided to rewrite the contract, so Susan, please get started on that ASAP. And with the banks, we're going to take a step back and use our own capital to buy out the 8% share remaining with Cutlas Software. Susan, please get those financial records to the shareholders today. We'll meet again when the contract gets finalized. Thanks, guys. Talk to you soon.

  好了,今天通話非常愉快。我們已經重新草擬合同了。所以,Susan,麻煩你盡快著手做吧。至于銀行方面,我們要退一步,用我們的自有資金買下cutlas8%的股份。Susan,還要麻煩你把我們的財務記錄今天交給董事會。合同一旦擬定,我們再碰一次面。謝謝大家,過一段時間再聯系。

  電話會議的常用商務英語表達

  Are we all on? 大家都在嗎?

  Can I ask that we all state our names, please?

  我們大家先說下各自名字吧。

  Hello, everyone. I’m May in Shanghai.

  大家好,我是在上海的May。

  Hi May. This is Gail from RongShen Co.Ltd. I'm calling in with Candy Wang, Susan Zhou, Vicky Li and Lily Chen.

  你好May,我是榮升有限公司的Gail,現在和我一起的還有Candy Wang, Susan Zhou, Vicky Li and Lily Chen.

  I suggest we can have a weekly project meeting over the phone call in the near future.

  我建議我們就一周項目開一個電話會議。

  Can everybody hear me?

  大家都能聽到我的聲音嗎?

  Sorry, Could you repeat again?

  抱歉,能重復一下嗎?

  I think the issue is toocomplicated and I will send an email to you after the meeting.

  我認為這個問題有點復雜,會議結束后我會給你發一封郵件。

  Sorry. I just dropped the line.

  抱歉,我剛剛掉線了。

  Thank you. Our next question comes from the line of Brian Nowak with Morgan Stanley. Please proceed with your question.

  謝謝。下一個問題來自Morgan Stanley的Brian Nowak。請提問。

  These are all good ideas we're throwing out, but we need to focus on the main goal.

  這些都是非常棒的想法,但是我們需要聚焦在主要目標上。

  And how big that, any way to help us quantify how big that already is to the revenue growth that you're seeing, particularly on groceries and any particular comments on fashion and apparel, same line of thinking? Thanks.

  在可預見收益增長的情況下,有沒有什么辦法讓我們來判斷,這個投資的需求究竟有多大?請圍繞零售行業或者時尚快消來說一說你們的思考。謝謝。

  So we'll have to see. We right now are working on getting the capacity in.

  所以我們還可期待一下。目前我們致力提高中心的存貯量。

  Can we call off the conference call?

  我們可以取消電話會議嗎?

  Okay. So we want to come up with a strategy for the Cutlas Software buy out.

  好了。現在我們一起來討論下Cutlas 軟件公司并購策略。

  Okay, I think we are all on the same page here…

  好了,我想大家的想法都統一了。

  I’m sorry but I think you may have that slightly wrong…

  不好意思,但我覺得你講的有點問題。

  I will be glad to answer any questions that you may have. 如果你們有什么問題,請盡快提問。

  Alright, nice call everyone. We decided to rewrite the contract.

  好了,今天通話非常愉快。我們已經重新草擬合同了。

  以上就是滬江小編為大家整理的商務英語中電話會議該如何說,雖然電話會議不能夠近距離的接觸,但是通過語言還是能夠很好的表達自己對工作的建議,那么在電話會議中如何說也就非常重要了,希望本篇文章中的介紹可以幫助到大家。