現在科技已經比較發達了,很多人都不用出國就能夠直接對接工作,最方便的方法就是使用商務英語開電話會議,那么到底怎樣用商務英語開電話會議呢?跟著滬江小編一起來了解一下吧。

  怎樣用商務英語開電話會議

  1. 電話打進去以后先來報個名Hello.This is XX.

  2. 沒人搭理你,那繼續等待。一般會議主持者會打進去比較早,基本會回一句:Hi, XX.

  3. 如果有人How are you?那就回一句,I’m good./ I’m fine. Thank you. 教科書上的And you?就別加了。同理,也可以問別人How areyou?

  4. 組織者看人來的差不多了,就總結下:We have XX, XX…. I think we can start the meeting.

  5. 發現有個重要的人沒來:Is XX on the line?

  6. 開會前組織者會發會議日程,俗稱Agenda,那開會就按照上面一條條來即可。對于項目會議來說基本就是各角色匯報下狀態,然后對幾個問題進行討論。那么在過狀態的時候基本的套路就是,之前干了啥,之后要干啥。

  7. 開發人員匯報狀態。改bug情況:Thisweek we fixed xx defects. There are still xx issues in dev queue and we willfix them in next build. 或者We canfix x of them. Remaining defects will be delivered to QA next week.

  開發情況:We have finished technical design and next week we will startcoding.

  部署情況:Build xhas released to QA last Friday. Totally x defects and enhancements are includedin this build.

  8. 測試人員匯報狀態。測試情況:This week we didfunctional testing / regression testing. Totally x defects are found in thisbuild. We will finish the testing by this Friday.

  如果是寫文檔:We are writing test case for x project this week and 50% hascompleted. We have reviewed the test case with developers and BA. Remainingtest case will be done next week.

  9. 之后討論各種問題,因為情況復雜,很難歸納。但是基本問題就是圍繞開發測試項目進度等等各個環節出現的問題。(過兩天更新)

  10. 對方來了一句沒聽清楚,可以說。Sorry, Could you repeat again?

  11. 兩個人都說話然后出現搶話后的寂靜:xx,please go ahead.

  12. 組織者問大家還有問題要討論么:Any questions?可以回:No 或者I’m all set.

  13. 信號不好有噪音:Excuse me. There are some backgroundnoises. I didn’t catch you. Would you pleasesay it again?

  14. 掉線了重新返回:Sorry. I just dropped the line.

  15. 實在聽不懂時怎么辦,不能老讓人重復吧:I think the issue is toocomplicated and I will send an email to you after the meeting.

  16. 被問到問題結果答不上來了,別愣著尷尬:I cannot give you the answernow. And I will check it and get back to you later. 或者 I will confirm with xx and send a email to you. 或者I’m not sure and I will doublecheck it after the meeting.

  17. 對方描述了一個問題或者交代給自己一件事情,自己*好重復一下,避免信息丟失或者誤解。

  關于電話會議禮儀的商務英語

  1.quiet environment

  Make sure you are in a very quiet environment, this will make you hear everything clearly and keep the misunderstandings to minimum.

  確保你身處一個安靜的環境之中,這將保證你能聽到會議的全部內容,并且使得誤解減少到最低限度。

  2.being on time

  If you are the conference call leader, you want to start right on time, because the conferee may have other business to do. If you are a conferee in the call, be on time, you do not want to miss anything that might be important.

  如果你是電話會議的負責人,你會希望會議按時開始。因為其他與會人員在此之后也許還需要參與其他的事物中。如果你是普通的會議人員,要做到準時,你不會想要錯過任何可能重要的信息。

  3.Using Telephone Technology 電話技巧

  The mute button does wonders, the mute button should be used if there is a lot of background noise that you simply cannot control. Of course, make sure you know how to un-mute for when it is your turn to speak or answer a question.

  靜音鍵可以起到驚人的作用,當你周圍有一些噪音你沒有辦法輕易控制,你最好開啟靜音鍵。當然,當輪到你發言或回答問題時,你要知道怎么解除靜音。

  4.keep on topic

  Do not fill the call with unnecessary talk. Keep to the point. Remember there may be several people on the call that have other pressing things to do.

  不要讓電話會議里都是廢話。抓住重點。要記住可能有一些正在參與會議的人還有其他緊急的事物要處理。

  以上就是滬江小編為大家整理的怎樣用商務英語開電話會議,在科技發達的今天,商務英語電話會議已經非常常見,不僅節省了出差的費用,還能夠更好的進行工作上面的溝通交流,提高工作效率。